Crowne Plaza Liverpool - John Lennon Airport by IHG

Staff were lovely and helpful. The room was a good size and warm. They had a fridge with tea/coffee facility in the room, iron, and iron board in the wardrobe with a hair dryer. Comfortable night was had. The bar area had plenty of tables and chairs and the staff were very friendly. Breakfast in the morning had a good selection. Cooked English, fresh fruit, yoghurt, cereal, and bread/toast area. I had a pleasant stay and would return again.

Very friendly staff. Welcomed me and the dog. I asked for a cooler room as England was unusually hot and I booked this an hour before arrival as I saw it had aircon. However, on arrival I was told the aircon was broken. But the receptionist did come to the room to make sure it was cool enough for us. She didn’t have to do that. Nice little bar. Great service and the young staff took turns coming to pet my dog (he loved it!). Good play to stay for an early flight.

Our room was superb. Large, with a Wardrobe and drawer unit, so we were able to fully unpack. There was a pair of towelling dressing gowns in the wardrobe, and a large safe, which was very welcome. There was a large table and chair, another smaller table and chair, and we had a larger screen TV. Our bathroom was lovely. A huge bath with an overhead powerful shower. The bed was comfortable, as were the pillows. The Hotel itself was very stylish, with stunning Art Deco sweeping staircases. The staff were so welcoming, extremely friendly and very helpful. Our trip away was to celebrate my very special birthday, so we had booked on a Dinner, Bed and Breakfast basis, which was extremely good value. When Robyn in the Bar area found this out, she made sure that I was spoiled. Celebratory drinks, a birthday dessert with candles, and they sang “Happy Birthday” to me. They also arranged for balloon's, Birthday confetti, and a lovely hand written birthday card to be put in our room, on my Birthday! I was made to feel very special, and we will definitely go back.

We had a truly lovely stay at the hotel. From the moment we arrived, we were warmly welcomed, which immediately made us feel comfortable. The entire stay was very pleasant — the room was spotlessly clean, and although the rooms are older, they are very charming and beautifully maintained. What really stood out was the thoughtful service. Despite our early check-out, we received breakfast to go for me and my daughters, which was such a kind gesture. The staff were exceptional — from the reception to the restaurant and the rest of the team, everyone was friendly, helpful, and professional. Everything felt truly top-notch, and I can honestly speak about our experience in only the highest terms. I would also like to extend a special thank you and express my appreciation for Ms. Linara, whose work and kindness truly stood out during our stay.

My room had a very nice art deco interior with views on a tarmac with vintage planes. It was also quiet. The staff were very professional and helpful, especially Matthew at reception, the waitress at the bar and waitress serving me at breakfast. The breakfast was excellent with lots of choice. I can recommend this hotel to anyone who is interested in aviation.